Patient experience and patient reported outcomes
Improving the responsiveness of local services for patients with long-term conditions.
Understanding the experience of patients is a crucial part of providing quality health and social care.
Standardised questionnaires, called Patient-Reported Outcome Measures (PROMs), capture this type of information from patients.
PROMs – and other forms of patient feedback – help us to understand how patients see their health and how treatments and services affect their quality of life.
Using this information can help to redesign, renew or refine services, improving the quality of health and social care.
This theme's goal is to develop better ways of capturing, analysing, combining and communicating the evidence of patients’ outcomes and experiences.
The theme aims to use this evidence to help improve the responsiveness of local services to the experience of patients.
Projects within the theme include:
- using interviews and structured survey techniques to develop a new PROM for long-term conditions;
- a randomised controlled trial to test PROMs in primary care; and
- systematic review of evidence of impact of feedback.
Professor Ray Fitzpatrick, professor of public health and primary care at the University of Oxford, leads this theme.