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Safety implications identified included lack of spatial allowances, disjointed organization of work, lack of technical know-how, system malfunctions, and interruptive work processes that affected key work activities. Since each activity in the dispensing journey is linked to the next and has a direct effect on all other dispensing activities, a failure in the journey snowballed into other failures.

Type

Report

Publication Date

09/09/2013

Pages

1 - 42

Keywords

Medication safety, Community pharmacy, work practice